Cancellation and Refund Policy

At TradexTBM (“Company,” “we,” “us,” or “our”), we strive to provide our customers with high-quality services. If for any reason you are not satisfied with your purchase, we offer a cancellation and refund policy as follows:

Cancellation:

You may cancel your purchase at any time before the services are delivered or accessed. To cancel your purchase, please contact us at tradextbm@gmail.com and provide your order details. We will process your cancellation request as soon as possible.

Refund:

We offer refunds for purchases made on our website within 7 days of the original purchase date. If you are eligible for a refund, we will issue the refund to the original payment method used for the purchase.

To request a refund, please contact us at tradextbm@gmail.com within the refund period and provide your order details. We may ask for additional information to verify your eligibility for a refund.

Please note the following conditions:

  1. Refunds will only be issued for the amount paid for the services purchased. Any additional costs, such as taxes or transaction fees, will not be refunded.
  2. Refunds will not be issued for services that have already been accessed or used.
  3. Refunds may take up to 7 business days to process, depending on your payment method and financial institution.

Exceptions:

Certain services may have specific terms and conditions that override or supplement this cancellation and refund policy. In such cases, the terms and conditions for the specific service will apply.

Contact Us:

If you have any questions about our cancellation and refund policy, please contact us at tradextbm@gmail.com. We are here to assist you and ensure your satisfaction with our services.

Thank you for choosing TradexTBM.